Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use pipecraft.io.
Our Privacy Commitment
At pipecraft.io, we are committed to protecting your privacy and ensuring the security of your data. We believe in transparency, and this privacy policy outlines exactly how we handle your information.
- We never sell your personal data to third parties
- We use industry-standard security measures to protect your information
- You have full control over your data and privacy settings
- We are compliant with GDPR, CCPA, and other privacy regulations
Information We Collect
Account Information
When you create an account, we collect basic information such as your name, email address, company name, and password. This information is necessary to provide you with access to our services.
Usage Data
We collect information about how you use our platform, including the features you access, the data sources you connect, and the pipelines you create. This helps us improve our services and provide better support.
Technical Information
We automatically collect certain technical information when you use our services, including your IP address, browser type, operating system, and device information.
Data Processing Information
When you use our platform to process data, we may collect metadata about your data processing activities, but we do not access or store the actual data content unless explicitly authorized.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our data platform services, including processing your data pipelines and providing customer support.
Communication
We may use your contact information to send you important updates about our services, security alerts, and respond to your inquiries.
Analytics and Improvement
We analyze usage patterns to understand how our platform is used and to identify areas for improvement, always in an aggregated and anonymized manner.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, provided they agree to keep this information confidential.
Business Transfers
If pipecraft.io is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Data
We never sell, rent, or share your personal data with third parties for their marketing purposes without your explicit consent.
Data Security
Encryption
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. We employ industry-standard security measures to protect your information.
Access Controls
We implement strict access controls and authentication measures to ensure that only authorized personnel can access your data.
Infrastructure Security
Our platform is hosted on secure, SOC 2 compliant infrastructure with regular security audits and monitoring.
Incident Response
We have established procedures for detecting, responding to, and reporting security incidents in a timely manner.
Your Privacy Rights
Access and Correction
You have the right to access, update, or correct your personal information at any time through your account settings.
Data Portability
You can export your data from our platform at any time in standard formats.
Deletion
You can request the deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.
Opt-Out
You can opt out of non-essential communications at any time through your account preferences or by contacting us.
International Data Transfers
Global Operations
pipecraft.io operates globally, and your information may be transferred to and processed in countries other than your country of residence.
Adequacy Decisions
When transferring data internationally, we ensure adequate protection through various mechanisms including adequacy decisions, standard contractual clauses, and other lawful transfer mechanisms.
Data Localization
For enterprise customers, we offer data residency options to keep your data within specific geographic regions as required.
Questions About Our Privacy Policy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.